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  January 24, 2000
 
Clifford Enters Telematics With Net-Based Car PC
 
Clifford Electronics introduced the InfoTrack 1 car computer and the MobileTrace 1 telematics product which offers advanced vehicle location and emergency assistance. Clifford Electronics entered the telematics market at CES, with two new products, including an Internet-based car computer.

Called InfoTrack 1, the car computer is essentially a 486 "network PC" black box with GPS and modem that is designed to hook up to a Windows CE PDA. (A PalmPilot interface will be available shortly.) It provides real-time turn-by-turn navigation, e-mail and fax, and dynamic concierge services, the company said.

The InfoTrack 1 automatically recognizes the PDA when connected and can also be hooked into the car electronics to perform automatic car diagnostics and maintenance alerts.

All InfoTrack functions are performed in real time to allow automatic monitoring of the car functions. The system can immediately notify a participating local automotive service center of problems for either remote diagnostics or to schedule a repair appointment.

InfoTrack 1 also performs real-time turn-by-turn map and voice-driven navigation, so drivers are "dynamically rerouted" if they make a wrong turn.

Other capabilities of InfoTrack 1 include e-mail send and receive, and tax-out, as well as real-time traffic monitoring, concierge services and roadside assistance. (The system can be preset to call AAA in an emergency.)

InfoTrack 1 is expected to be linked to stores and services so that, when combined with the GPS locator, it can send "reminders" to drivers as they pass a particular store. (If the user passes McDonald's at noon, it might suggest he or she go there for lunch -- and offer a coupon special.)The system will come with an optional text-to-speech voice module for safe operation while driving.

InfoMove, Seattle, hosts the server and provides the software for the system. An ISP for the system will be announced. The suggested retail price is expected to fall in the $600-$650 range, with availability slated for the fourth quarter.

Clifford's sales and marketing VP Tom Mitchell, in announcing the new products, said, "We're committed to telematics. We see it as a natural extension of our security business and a direction for the future of our company."

"No one has done anything like this," he added. "Other systems use live operators. We are set up so that the software takes GPS information and compares it to our server information and delivers voice-to-text information in response."
The basic unit unveiled by Clifford is a telematics product called the MobileTrace 1. It is essentially a black box with built-in GPS and modem to allow advanced vehicle location and emergency assistance.

The MobileTrace 1 has a panic button that is monitored 24 hours a day, seven days a week by a live call center run by start-up service provider Televoke, San Francisco.

The call center also has a user profile of the driver, "so if you have a heart condition, we'll not only notify police but your hospital and doctor as well," said Mitchell.

MobileTrace 1 also provides vehicle location and offers many user options for convenience or security alerts (when it is combined with a Clifford security system). Users can preset the system (via an Internet website) to call their cellphone, home or office for specific security breaches (as an example, if the door sensor is triggered, it can call a cellphone).

The MobileTrace 1 is expected to ship at the end of the second quarter at a suggested retail price of $500. The Televoke service will carry a basic fee of $9.95 per month.
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