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Automated Response Center
Unlike first-generation telematics services
that rely on expensive call centers for service,
Televoke's fully automated Universal
Telematics Server provides tracking, control
and notification via the internet for telematics
and other location-based applications. |
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Web
and Phone Interfaces
Televoke provides both Internet (web) and Interactive
Voice Response (IVR)
access to Televoke services for control and
tracking functions, as well as phone, e-mail,
and pager alerts for critical event notifications.
The web interface provides rich content with
detailed maps and instructions and lets users
manage their accounts. Televoke also is the
first to provide an automated telephony interface
letting users operate the system anywhere, anytime. |
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Network
and Hardware Independent
Televoke has integrated its services with multiple
wireless networks
and telematics hardware
vendors, so our partners can choose a "best-of-breed"
solution that is right for them and their customers.
Televoke also has architected the system so
it is easy to add other wide-area networks and
hardware devices as they become available. |
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Customizable
The Televoke system is readily customizable
to provide the corporate brand, look and feel,
and services required by your company and customers.
Televoke offers several template options that
permit varying degrees of functionality. Your
end users experience an expensive custom-built
system, while you benefit from the efficiency
and fast time to market from running on a proven
telematics service platform. |
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Multiple
Service/Product Options
Televoke provides customers a variety of different
product packages for customers of different
sizes and needs. Televoke's TeleTrail
package provides a quick-start, low-cost turnkey
system with a set number of functions and limited
branding. Televoke Custom Sites offer unlimited
flexibility in design and functionality for
private-label partners. For partners wishing
to establish and operate end-to-end telematics
services, Televoke offers a complete system
license with professional implementation services. |
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Open
Standards—Ready for the Future
Televoke applications are programmed in Java
and can run on virtually any operating system
or platform. Moreover, the Televoke architecture
offers an XML-based Application Program Interface
(API), which allows access to all functions
by third-party applications, as well as subscriber
information for system administration and billing
purposes. |
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Scalable
Televoke automated services are designed to
support millions of users. Televoke's team blends
core competencies in software development, web-based
and telephony automation, and network operations
so you can grow your business without worry. |
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Reliable
High reliability is easy to overlook but critical
when you need it. Televoke's system is designed
and configured for redundancy and fault-tolerance
in both hardware and software, using proven
state-of-the-art system components including
Sun processors and the Oracle database. Moreover,
Televoke's services reside at a large 24/7 secure
network telco operations facility designed to
withstand natural and man-made disasters. |
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High
Value Opportunity
Because of our fully automated system, best-of-breed
systems approach, and open scalable architecture,
Televoke is able to provide an unique value
proposition with feature-rich service at an
affordable price. |
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