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What products or services does Televoke provide?
What is telematics?
What telematics services does Televoke support?
Who are Televoke's target customers?
Does Televoke provide a complete telematics solution?
What type of hardware device is required?
Why should I choose Televoke?
How does Televoke customize services for each customer?
What does the Televoke customer do?
What other applications does Televoke support?
How do I get started with Televoke?
How much does Televoke cost?


What products or services does Televoke provide?
  Televoke provides a telematics service platform that remotely connects users to their automobiles. Customers can use the Televoke owned and operated Application Service Provider (ASP) platform where they pay for incremental usage of the system. Alternatively, customers can license an entire service platform for operation on their own premises. Smaller customers will usually choose the ASP platform, whereas larger customers will usually start with the ASP system and migrate to a licensed system over time. CLICK HERE for more information.

What is telematics?
  Telematics combines in-vehicle computers with wireless network services to provide remote tracking, notifications, and control features. Today, telematics is usually broken down into three application categories: safety and security; navigation; and "infotainment."

What telematics services does Televoke support?
  Televoke's telematics service platform focuses on safety, security and convenience applications, including such features as stolen vehicle recovery, crash notification, roadside assistance, door unlock, remote engine start and vehicle tracking. CLICK HERE for more information.

Who are Televoke's target customers?
  Televoke's target customers are companies that provide automotive products and services and want to expand into the telematics market, and become a Telematics Service Provider (TSP). Included in this target audience are aftermarket car security system vendors, OEM automotive car manufacturers, car clubs, and other service organizations.

Does Televoke provide a complete telematics solution?
  Televoke provides two solution options. TeleTrail™, is a turnkey telematics system with templates for rapid configuration, and pre-approved hardware and network partners for rapid deployment. For larger customers Televoke provides custom hosted systems tailored to the unique needs of each customer. Televoke will assist the customer in identifying and selecting the appropriate hardware and network partners for a complete end-to-end solution. Televoke has already established relationships with a number of leading hardware and network vendors. In the event these partners do not meet a customer's needs, then Televoke will work with the customer to identify an appropriate partner. CLICK HERE for more information.

What type of hardware device is required?
  The telematics hardware device is usually the size of a dual-deck pack of playing cards, and is installed on the underbody of the vehicle. A hidden antenna and various car systems (alarm, doors, engine, starter, etc.) are connected to the device.The device sends out notification alerts to the Televoke Network Operations Center (NOC), which forwards these notices to the end user. The user interfaces with Televoke to remotely control the device in the vehicle. CLICK HERE for more information.

Why should I choose Televoke?
  Televoke is a highly scalable, fully redundant telematics service platform, with the flexibility to customize services for each business partner with a private label. Moreover, Televoke provides web and phone interfaces so the consumer can access his vehicle when a critical event occurs. CLICK HERE for more information.

How does Televoke customize services for each customer?
  All Televoke customers share the same fully redundant scalable system, which allows Televoke to pass on economies of scale to the customer. At the same time Televoke is able to provide each customer with unique branding on both the web and phone interfaces, including unique call-in numbers and web URLs. Moreover, each customer has its own unique set of services that are presented to its users. Lastly, each end user has his own unique user ID and passcode and is able to uniquely configure his notification profile.

What does the Televoke customer do?
  The Televoke customer is responsible for all sales and marketing, provisioning, and first level support to the end user. The customer arranges for distribution, sales, and installation of the hardware. They "own" the customer relationship. Televoke provides the customer with contracted private labeled back-end services including billing information. Televoke can also provide additional services such as call center interfaces, hardware system integration, wireless network activation, and credit card billing.

What other applications does Televoke support?
  The Televoke service platform can be adapted to support enterprise fleet, workgroup, and asset tracking applications. With appropriate hardware, the Televoke service platform also supports personal tracking applications. CLICK HERE for more information.

How do I get started with Televoke?
  Fill out the Televoke Request Form under the contact section of this web site, and a person from the Televoke business development staff will contact you within 48 hours. Televoke will then work with you to identify your application needs and provide a demonstration system, if appropriate.

How much does Televoke cost?
  For its ASP services, Televoke charges it customers according to the number of units in service, subject to monthly minimums. Televoke also charges its customer for any unique development and integration services required to get the customer's services operational. Please contact Televoke for more detail on ASP and system license fees.

  
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